Applications usually take 4 to 6 weeks to process. It can take longer if you haven't supplied all the information we need or paid the correct fees.
To work as a crowd controller in Queensland you need a Queensland security provider class 1 licence.
To get a crowd controller licence you need to:
You can work as a crowd controller while training by applying for a restricted licence, as long as a fully licensed provider supervises you. To apply, select the restricted licence checkbox on the form.
Apply now for a crowd controller licence—select Liquor, Gaming and Fair Trading Individual New Application.
Explore for more information about becoming a licensed crowd controller.
You can't apply for a crowd controller licence if you've been convicted of a disqualifying offence in the past 10 years and the conviction was recorded.
You also need to tell us if you've been found guilty of a disqualifying offence in the past 5 years, where a conviction was not recorded. We may ask you for more information to assess if you're suitable to hold a licence.
You can apply for a security provider (crowd controller) licence:
If you're submitting your application by post or in person, complete the Application for a security provider licence Individual—Class 1 and attach your supporting documentation.
You can find more information about the supporting documents you need to include on this page and on the application form.
These are the fees for a crowd controller licence.
A mandatory criminal history check must be completed on all applications if the Office of Fair Trading hasn't arranged one within the last 6 months. Fee: $46.90 per person.
A mandatory fingerprinting fee is payable when submitting your original application. Fee: $106.00 per person.
When you lodge your application, you need to attach 100 points of certified identification (ID)—the points are explained on the application form.
Please don't post originals.
You need to have the following police checks to confirm your suitability to hold a crowd controller licence.
You'll need to have your fingerprints taken if you haven't done this in Queensland before for security licensing purposes or haven't held a security licence within the past 3 months—we'll let you know how to go about this. This still applies even if you have provided fingerprints in another state or territory.
Your fingerprints will be matched with the 100 points of identity from your application.
You'll get a confirmation letter explaining the fingerprinting process and what you need to do.
If you refuse to give your fingerprints, you won't be issued a security licence and the application will be withdrawn.
We'll submit your application to the Queensland Police Service for a criminal history check. This check may take some time.
If you were born in New Zealand or have a New Zealand passport, contact the New Zealand Ministry of Justice for a copy of your criminal history or a letter showing you have no criminal history in New Zealand.
Please note this information about New Zealand criminal history checks:
To upgrade your current licence, complete the Application for a security provider licence Individual—Class 1 and attach your supporting documentation—select the 'Upgrade Application' checkbox.
You can lodge your application
Information about the supporting documents you need to include is included on this page and on the application form.
The fee for adding a crowd controller function to your class 1 security licence is $88.20 .
If you withdraw your application, this fee is not refundable.
Depending on your circumstances, you may be entitled to a partial refund if you withdraw your application or we refuse it.
If the fingerprinting or criminal history checks haven't started, you may also get a refund of those fees.
